Refunds & Returns
If goods arrive damaged please advise us within three working days by email or telephone to arrange return and refund of the items.
If for any reason you are not satisfied with your goods, please contact us by telephone, letter, fax, or email within seven working days after they were received. We will arrange to exchange, or refund the goods, providing they are returned in perfect condition, unused and with their original packaging.
Refunds for the return of goods and reimbursement of the cost of postage will be made to the purchasers credit/debit card account within 30 days after notification.
We always aim to despatch orders placed by 2pm on the same day, orders after 2pm are despatched the next day.
Delivery time will depend on location, UK deliveries will be between 2-6 days approx.
For international orders delivery time could be upto 20 days depending on the country.
We reserve the right to cancel and refund international orders where carriage charges are unexpectedly prohibitive.
i-ride.co.uk is the trading name of
Jim Walker and Co Ltd.
Registered in England number 03004608
7-8B Mid Sussex Bus. Park
Ditchling Common Ind. Est.
Folders Lane East